FAQ's
A mattress bag is a large, heavy-duty plastic bag designed to protect a mattress during moving, short-term storage, or long-term storage.
These bags are typically zip-up and are made from super thick plastic to ensure durability and waterproofing.
There are several benefits to using a mattress bag.
Protection against dust, dirt and grime:
These mattress bags provide excellent protection against any dust, dirt or grime that your mattress will be exposed to when your moving or storing it.
Protection against insects and bugs:
Mattress bags provide an extra layer of protection against pests and insects that may otherwise damage your mattress.
Waterproofing:
Mattress bags are made from thick, waterproof plastic to keep your mattress dry in case of unexpected spills or leaks.
Reusability:
Many mattress bags are designed to be used multiple times, making them a cost-effective solution for protecting your mattress.
Easy to use:
Mattress bags are easy to put on and take off, making them a convenient solution for protecting your mattress.
Our mattress bags are available in a range of sizes to fit all standard mattress sizes, including: Single, King Single, Double, Queen and King
The dimensions of each size are as follows:
Single
92 cm (W) x 188 cm (L) x 32 cm (D)
King Single
107 cm (W) x 203 cm (L) x 32 cm (D)
Double
138 cm (W) x 188 cm (L) x 32 cm (D)
Queen
153 cm (W) x 203 cm (L) x 32 cm (D)
King
183 cm (W) x 203 cm (L) x 32 cm (D)
See our full Size Chart for more information
(Queen Deep and Super King are on the way!)
It is important to measure your mattress and choose the correct size bag to ensure a proper fit.
Yes, our mattress bags are suitable for both short-term and long-term storage.
The waterproof material and secure zipper closure will protect your mattress from moisture, dirt, and pests, ensuring that it stays clean and in good condition.
Yes, our mattress bags are suitable for both short-term and long-term storage.
To ensure the best protection for your mattress during long-term storage, we recommend storing the bagged mattress in a dry, cool place away from direct sunlight and avoiding stacking heavy objects on top of it.
Yes, our mattress bags are made from durable material and are designed to be used multiple times.
They can be easily wiped clean and stored for future use.
Yes, our mattress bags are made from a waterproof material that will protect your mattress from liquid spills and damage.
This is especially important when moving or storing your mattress, as it can be exposed to a variety of potential sources of moisture.
Yes, our mattress bags are designed to offer protection against insects and bugs.
The thick plastic material and secure zipper closure work together to create a barrier that keeps out pests. This is particularly useful when storing your mattress for an extended period of time.
Yes, our mattress bags are an excellent choice for protecting your mattress during a move.
The durable plastic material and secure zipper closure will help to keep your mattress clean and safe while in transit.
Yes, all of our mattress bags come with a manufacturing warranty.
If you experience any issues with your bag, please don't hesitate to contact us.
If you are not satisfied with your mattress bag and would like to return it, please contact us to initiate the return process.
We will provide you with instructions for returning the bag and will issue a refund once we have received the returned item.
You can contact our customer service team by:
Phone: (07) 5654 7771
Email: info@themattressbag.com.au
If you don't catch us on the day, we will get back to you within 1 business day
Unfortunately the ongoing postage situation has caused the shipping times to be extended due to the hold up within the postage networks
(2 - 14 day shipping time)
We aim to have all Australian orders shipped the same day if placed before 2pm (AEST).
There is a 4 - 14 day delivery for standard shipping and 1 - 5 day delivery for Express Shipping AUS wide.
At this stage, regional areas outside the post network can be up to 3 weeks. If you have not received your items within 14 business days of making your order, please email us with your full name and order number and we will look into your delivery immediately.
Once your order has been shipped, you will receive a tracking number by email.
You can use this tracking number to track the status of your shipment on the carrier's website. If you have any issues tracking your order or have questions about the delivery status, please don't hesitate to contact us by:
Phone: (07) 5654 7771 or Email: accounts@themattressbag.com.au
If you need to cancel or change an order, please contact us as soon as possible.
You can contact us by
phone: (07) 5654 7771 or email: accounts@themattressbag.com.au
If the order has not yet been shipped, we should be able to cancel or modify it for you. However, if the order has already been shipped, we may not be able to make changes and you will need to follow our return process if you wish to return the items.